Khao Yai lodge threatening 3 million baht lawsuit for bad evaluation named

More particulars have emerged because the resort in Khao Yai in Nakhon Ratchasima has held tight in their vow to sue a woman who left a slightly unfavorable evaluation for three million baht. The names of the resort and the lady concerned were made more public as a lawyer representing the girl gave details concerning the incident.
Sittra Biebangkerd mentioned he was representing a consumer named Ms Khing who had posted a evaluation that rated the Ozone Hotel Khao Yai a 6 out of 10. Unauthorized posted the mildly adverse review on December 19 on Agoda, the popular resort booking web site primarily based in Singapore although a half of the American company Booking Holdings that includes the bigger site Booking.com.
In the review, she complained in regards to the high quality of the service she received and the services that the resort offered and ranked the lodge as a 6 out of 10, not an intensely unfavorable rating, however not a glowing critique.
Though she believed to review was anonymous, she quickly acquired a threatening name from the resort claiming that they thought of her evaluate defamation in accordance with Thai law, and that she had ruined the reputation of their property.
They demanded that she delete her evaluation instantly, and concern public apologies in 5 major newspapers every day for one week. She was additionally given 15 days to pay compensation of 3 million baht for the damages caused by her review. The resort threatened that if she didn’t comply she would be hit with civil and criminal lawsuits for the review.

The lawyer said that he had taken on the case and shall be defending her towards any costs that the hotel recordsdata. The girl stated she was shocked by the cruel cellphone name and calls for and felt very threatened and that’s why she contacted a lawyer.
She mentioned that she was just a regular customer with no hidden agenda who posted what she thought was an sincere assessment of her stay. She even issued an apology to the hotel saying that she wrote the review in good faith hoping that constructive criticism would help them improve their property for future guests.
If the hotel thought that the injury their customer support reputation would obtain from the review was bad, the predictable backlash they received online should actually be worse. Their Facebook web page was flooded with comments regarding their three million baht risk to the purpose that they needed to disable commenting on their posts.
No questions asked exploded with people arguing that prospects have a proper to complain about a dangerous expertise. Some additionally attacked Agoda for the apparent looseness of their privateness policy that allowed the resort to get information on who left the evaluate she thought was anonymous and go after her..

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